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Weber Terms & Conditions

1. Acceptance of Orders

All orders are subject to acceptance by Weber Packaging Solutions, Inc. (Henceforth referred to as “Weber” in this document). A physical purchase order or written authorization is required for orders over $5,000.

2. Liability

Weber uses the highest-quality raw materials available, maintains tolerances consistent with industry standards, and makes no guarantees – expressed or implied – other than the above. The buyer or user shall determine the suitability of the product for the intended use. Testing of pressure-sensitive materials on the intended surface is recommended prior to the placement of an order. Material samples will be provided for testing upon request. Weber will not be responsible for claims beyond the replacement value of defective labels.

3. Proofs

Proofs will be provided for approval either by the buyer’s request or at the discretion of Weber if no request is made at the point of order. Proofs should be inspected for general appearance, spelling, etc. Production will not begin until proofs are approved, including the ordering of raw material and tooling required to produce your order.

4. Proof Cancellation Charge

If proofs have been issued and the order is subsequently cancelled at any time before it goes to press a flat $150 fee will be charged.

5. Cancellations

Custom Labels
Custom label orders are not subject to cancellation. In the event that a cancellation is requested prior to production, the buyer will be liable for all costs incurred, which may include artwork, plates, dies, other preparation charges, and the cost of raw material that is purchased by Weber for the purpose of producing your order.

Any order cancelled within five (5) days of the receipt of the order will be subject to a $500 processing charge. Additional charges will apply to orders cancelled after five (5) days to cover all engineering and material costs.

Stand-Alone Printers
Orders for printers may be cancelled prior to shipment. Most printers ship within one (1) day of receipt of order. Contact Weber Customer Service to check on shipment status.

6. Shipping Charges

All shipments are F.O.B. Arlington Heights, IL, unless otherwise specified and accepted by Weber.

7. Over-Runs or Under-Runs

All orders will be supplied and billed on a plus or minus 10 percent quantity basis. Exceptions must have prior approval

8. Prices

Prices are subject to change without notice. Quotations are void unless accepted within 90 days from date of issue.

9. Preparation Charges

All plate and tooling preparation charges are net labor and do not include any materials procured by Weber required to produce your order. Physical printing plates and tooling are the property of Weber.

10. Payment Terms

Net 10 days from invoice date. Preferred payment method is ACH Transfer. Downpayments: Custom label applicators require 50 percent down and are Net 10 days from invoice date. Non-Custom label applicators over $10K require 50% down and are Net 10 days from invoice date.

11. Blanket Order Terms

Weber offers 3-month and 6-month blanket order programs. A purchase order must be issued and the applicable agreement form must be signed by an authorized individual. Cancellations or reductions in quantities will not be accepted under this agreement. All labels remaining in inventory upon the expiration of the agreement will automatically be billed and shipped. In the event the product has not been shipped and remains in Weber’s inventory or in process the labels will be shipped and billed within 30 days of the expiration date of the agreement without further notification. Three-month agreements do not require an initial release. Six-month agreements require a 20 percent initial release, which will be shipped upon completion of production run.

12. Return Policy

A Return Authorization must be obtained prior to any product being returned. Items sent back without a RMA number will be refused. All items are subject to inspection. Returns will be subject to a 20 percent restocking charge. A $100
flat rate will be charged for returns of stand-alone printers. Returns will not be authorized for custom products.
Return Authorization must be requested within 30 days from the date of shipment and be returned within 60 days of the date of shipment.

13. Artwork Return Policy

It is assumed that art files received for a print order are copies provided for our use. Weber does not incur the responsibility as the long-term data storage provider of such art files. In the event an art file needs to be retrieved, a $75 fee will be charged per label for a digital transfer of the original customer-provided file.


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